Our Clinical Support Team

Our Clinical Support Team

Charlotte Williams

Nurse Associate

Lianne Wileman

Health Care Assistant

Nicola Manhi

Trainee Nurse Associate

Ella Russell

Health and Wellbeing Advisor

Loay Al Salamat

Health and Wellbeing Advisor

Our Care Coordinators and Community Connectors

Stefania Wigelsworth

Care Coordinator

Stephanie Coulson

Care Coordinator

Liz Denbury

Community Connector

Healthcare Assistants (HCA)

Healthcare assistants or HCAs are not registered healthcare professionals, but HCAs employed since 2015 are expected to complete the Care Certificate and will have qualified to a level 3 healthcare qualification.  HCAs in training may be referred to as ‘Trainee HCA’. 


HCAs can:

Collect blood samples

Measure and record blood pressure

Collect specimens such as urinalysis

Perform lung-function tests and peak-flow tests

Undertake new patient health checks including checking diabetic feet

Record ECGs

Provide health promotion advice such as smoking cessation

Support the nursing team with dressing changes and vaccinations

HCAs can advance their career to a Nurse Associate as a Trainee Nurse Associate Apprenticeship role


Click here to see more 

General Practitioner Assistants (GPA)

General Practitioner Assistants or GPAs are not registered healthcare professionals, but have achieved GPA specialist training at a foundation degree level.  

Their role is to support the GPs both administratively and with simple clinical tasks as well as act as a point of contact between patient and doctor. 


GPAs can:

Collect blood samples and measure and record blood pressure

Collect specimens such as urinalysis

Record ECGs

Provide health promotion advice such as smoking cessation

Take a patient history and relay this to the GP

Help patients to understand and comply with a plan of care which has been previously agreed by a GP

Act as point of contact between GP and patient to enhance patient care

Carry out administrative duties on behalf of the GP


Trainee Nurse Associate (TNA) and Return to Practice Nurses (RTP)

A nursing associate is a member of the practice nursing team who’s registered with the Nursing Midwifery Council (NMC).   A Trainee NA is working towards this qualification in an Apprenticeship role, with full support from an external training provider and the Nursing team.  


A return to Practice Nurse is a previously registered nurse who has let their NMC pin lapse.  They are undertaking a return to practice nurse course and are working in placement at the Practice to regain their nursing skills.


A Trainee Nurse Associate and Return to Practice Nurse can:


Promote health and give information about preventing ill health

Carry out baseline observations – blood pressure, temperature and pulse

Collect clinical specimens including blood

Undertake ECGs

Support patients and their families following unwelcome diagnoses

Carry out a range of clinical tasks including some immunisations and dressings

Patford House Partnership Staff Wellbeing

At Patford House Partnership we want to encourage our team to be the best that they can be through mentorship and coaching.  We have an employee assistance program which helps our employees to live happy and healthy lives not just inside work but in their home and social lives as well.  Staff wellbeing is taken very seriously and our Staff Wellbeing Coach offers weekly breathing, meditation and yoga classes to our employees to help them live their best lives.  If you are interested in joining our team and want to know about the benefits of working at Patford House Partnership please contact us here for details of our current vacancies.

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